Cash Collection Specialist with French - PageGroup SSC

Improve Page Group cash flow
Reduce and avoid Bad Debt
Identify and solve customers' disputes
Keep clients accounts up-to-date
Primary Responsibilities:As member of the Cash Collection Team, for France - the main Page Group Continental Europe country:

Record the Collection activity and invoices statuses changes in the dedicated Collection tool
Understand the whole Order To Cash (OTC) process for a better dispute management
Understand the legal and contractual recruitment scope
Coordinate with the Billing Teams to solve invoice related disputes
Collaborate with the Sales Team in negotiations with customers

Prepare the litigation file for Legal procedures
Give and keep visibility to the Sales Team on their portfolio's Collection status
Collaboration on one-off French and European projects (reporting, training, process improvement, etc)
Achieve monthly personal and team Collection targets around Bad Debt and Cash-in amountsFluent and professional French and English
Customer focus
Strong problem solving skills
Dynamic, organized with a methodical approach
Good negotiation and communication skills (spoken and written)
Ability to handle a high volume of actions (outbound and inbound calls, payment negotiation, disputes)
Ability to work under pressure to attain company objectives and Cash Collection KPIs
Desire to belong to and be an active member of a team
Previous experience in the role is highly desirable

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